Author: d_dintsis
ITIL5 Transformation for digital and consulting startups
ITIL released the “Transformation” module, which is a new addition to the ITIL module lineup. There were no direct equivalents in the previous version.
This module presents concepts for transforming an enterprise to provide digital services. It emphasizes a comprehensive, multidimensional approach that considers both external and internal enterprise factors, demand, technology, and much more.
The “Transformation” module presents templates for implementing management during transformation, supporting ongoing operations during transformation, managing major changes, supporting employees and stimulating transformation, and, of course, the role of AI.
The module offers standard tools, methods, and techniques, and, as usual, links them to ITIL domains (dimensions), practices, and guiding principles.
Thus, I consider this module is valuable for Digital startups, especially those whoose products transform business and processes of their respected customers.
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Petinder: Revolutionizing Pet Care and Adoption Services
here I am inspired to introduce Petinder (which is developing to a huge AdoptPetHub.com brand).

Starting in 2022 as a Social business startup Petinder involved both business and social parts, building strong core team, amended with a wide number of volunteers.
Social part of the service offers search engine for pets adoptio0n and care, including leisure options, co-workings, sport events, hotels, beaches, and many other services.
The business part includes “tools and information on dog walkers, pet sitters, dog trainers, and groomers, helping pet owners find trusted professionals to care for their furry friends”.
The inspiring essence of this project is hybrid – employees and volunteers team.
AdoptPetHub.com
The service is rapidly developing leading by its Founders, and now it’s transforming to a larger Adopt Pet Hub mega service!
AI in IT service management
Our course IT Service management has a new module now – AI in ITSM.
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There’s AI for That
Google User labs handbook
AI novices aggregator
https://theresanaiforthat.com/ – super aggregator of AI novices with classificatory and regular updates.
Recommend it to everybody, who is eager for AI news and ready to test and implement new AI assistants and agents.
Unlocking AI: Practical Applications for Business
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