Tag: itil

Digital transformation leadership by ITIL

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ITIL, the most famous IT service management framework by AXELOS (former OGC Great Britain) issued the Strategic Leader certification.

A Digital Strategic leader is a passionate leader who possess knowledge, skills and capabilities in transforming operational processes, products and/or services to disrupt industries and markets with new opportunities, operational excellence, and new products.

The Strategic leader track includes strategic, financial, operational, leadership aspects of digital strategy and digital transformation.

ITIL 4.0 with Lean & DevOps inside to be released at March, 12th

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ITIL 4.0 is to be released officially on March, 12th. Meanwhile, the official ITIL 4.0 Foundation certification starts on February, 28th. A bit strange, but it’s marketing I suppose. My first class for ITIL 4.0 starts on March, 18th, while you can learn about integrating DevOps into ITSM lifecycle just now at my on-line course: https://www.udemy.com/better-it-service-management-using-devops-in-itsm/?couponCode=DEVOPS_ITSM_12

 

ITIL – DevOps on-line course is updated with practical assignments

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3 practical assignments are added to the course “ITIL and DevOps”.

Start-up teams, which deliver and support their products can learn how to implement the ITIL based IT service lifecycle by a single DevOps team.

Now each student can make his/her own exercises according to his/her IT organization specific features and discuss the case with the trainer at the course forum.

Join the training with a lifelong access for $9.99 only.