Tag: itil

Digital transformation leadership by ITIL

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ITIL, the most famous IT service management framework by AXELOS (former OGC Great Britain) issued the Strategic Leader certification.

A Digital Strategic leader is a passionate leader who possess knowledge, skills and capabilities in transforming operational processes, products and/or services to disrupt industries and markets with new opportunities, operational excellence, and new products.

The Strategic leader track includes strategic, financial, operational, leadership aspects of digital strategy and digital transformation.

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ITIL 4.0 with Lean & DevOps inside to be released at March, 12th

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ITIL 4.0 is to be released officially on March, 12th. Meanwhile, the official ITIL 4.0 Foundation certification starts on February, 28th. A bit strange, but it’s marketing I suppose. My first class for ITIL 4.0 starts on March, 18th, while you can learn about integrating DevOps into ITSM lifecycle just now at my on-line course: https://www.udemy.com/better-it-service-management-using-devops-in-itsm/?couponCode=DEVOPS_ITSM_12

 

ITIL – DevOps on-line course is updated with practical assignments

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3 practical assignments are added to the course “ITIL and DevOps”.

Start-up teams, which deliver and support their products can learn how to implement the ITIL based IT service lifecycle by a single DevOps team.

Now each student can make his/her own exercises according to his/her IT organization specific features and discuss the case with the trainer at the course forum.

Join the training with a lifelong access for $9.99 only.