ITIL 4.0 with Lean & DevOps inside to be released at March, 12th

ITIL 4.0 is to be released officially on March, 12th. Meanwhile, the official ITIL 4.0 Foundation certification starts on February, 28th. A bit strange, but it’s marketing I suppose. My first class for ITIL 4.0 starts on March, 18th, while you can learn about integrating DevOps into ITSM lifecycle just now at my on-line course: https://www.udemy.com/better-it-service-management-using-devops-in-itsm/?couponCode=DEVOPS_ITSM_12

 

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Benefit Management Guide by PMI

Any solution becomes a “PRODUCT” when it deliver benefits.

PMI (Project management institute) issued the “Benefit Realization management” Guide. It contains guides and practices for benefit management at different levels: in project, program and portfolio management.

The Guide is available free of charge for a limited time period at the PMI website.