This video presents the IAMCP partners’ project of implementing Microsoft Teams as a lifelong social learning tool.
The partners – PE Dintsis and Specialist CCT (Gold Learning Partner) implemented the Teams for various types of virtual and blended learning.
The benefits include: collaboration improvement, decrease of license fees, and increase of students’ NPS.
ITIL 4.0 is to be released officially on March, 12th. Meanwhile, the official ITIL 4.0 Foundation certification starts on February, 28th. A bit strange, but it’s marketing I suppose. My first class for ITIL 4.0 starts on March, 18th, while you can learn about integrating DevOps into ITSM lifecycle just now at my on-line course: https://www.udemy.com/better-it-service-management-using-devops-in-itsm/?couponCode=DEVOPS_ITSM_12
Any solution becomes a “PRODUCT” when it deliver benefits.
PMI (Project management institute) issued the “Benefit Realization management” Guide. It contains guides and practices for benefit management at different levels: in project, program and portfolio management.
The Guide is available free of charge for a limited time period at the PMI website.