The Red Tape vs Agile battle: How to integrate DEVOPS and ITIL 4

Read the excellent article by Henk Kok, one of the IAMCP EMEA founders. The article deals with the comparison and analysis of ITIL and DevOps.

In the comments you can also find the link to the online course “Better IT service management with DevOps inside ITSM” by another IAMCP EMEA lead Dr. Danil Dintsis.

 

How successfully transform with Microsoft

A book by Michiel van Vliet (IAMCP Spain President) united and analysed about 20000 opinions (including 5000 by Microsoft employees).

You can download the book in epub, mobi (Kindle) or pdf format from www.refreshroadahead.com.

Michiel says:

The idea to write this book originated during Microsoft´s Inspire event in July 2017, formerly called the Microsoft Worldwide Partner Conference. Microsoft just announced a new organizational structure and I decided to write an article on LinkedIn analyzing the reorganization and what it would mean for partners.

In less than two weeks’ time, I had over 20.000 views and more than 5.000 of those came directly from Microsoft employees. There had been many rumors and there was much secrecy around the reorganization. Other partners at the conference suggested that I write a book to help them, so during my holidays in August 2017 instead of reading books, as I normally do, I started writing one.

The latest book you can find on engaging with Microsoft dates to 2009.[1] Originally the subtitle of this book was a ´practical´ guide to successful business partnering with Microsoft but I soon figured out that what was needed for this book to be useful was to create something that would not be completely out of date in one fiscal year. Therefore, I have tried to stay away from short term and very timebound tips and tricks as much as possible and have tried to take the long view.

Additionally, I wanted to write a book for partners without it being a marketing outlet for Microsoft. I hope that because I am personally living and driving the transformation at the company I work at as a CEO this might give some additional credibility compared to what you can get from other sources.

Microsoft wants you to transform as a partner and they explain the why and sometimes the what, however they come short on the how as very few field people in Microsoft have lived through what it takes to transform as a company. Transformation is hard, painful, and costly. You will see several examples in this book. Some partners had to reduce their staff by over 50 percent to transform, others built completely new businesses.

This book will help you understand how to build or transform your business together with Microsoft. This book is intended to be helpful both to companies that want to start to work with Microsoft and existing partners that want to improve the outcomes of their business working with Microsoft. For existing partners, it is important that I dive into how things were before just to put some of the changes into perspective. I hope that for the new partners this doesn´t become too complex or boring.

One specific call out I would like to make is that this is not just a book for alliance or channel managers.  If you want to be successful in a partnership, you cannot abdicate the strategy and the management of that partnership to the alliance person. It needs to be a top down and bottom up approach. This book is for CEO´s, CMO´s, Practice managers, CTO´s and partner roles. Everybody in your organization that has something to do with Microsoft can benefit from reading this book.

One of the feedbacks I expect is that there is too much detail in this book. Why can´t Microsoft just assign me a single point of contact that can help me with my engagement? Interestingly enough Microsoft has just done away with that end-to-end single point of contact in their fiscal year 18 and our view is that that will not change in FY19.

If you want to be successful with Microsoft, you must understand in detail the Microsoft strategy, organization, culture, roles, incentives, and scorecards. You must understand the Microsoft way of doing things.

I hope you enjoy the book and feel free to connect on LinkedIn https://www.linkedin.com/in/-mvv-/ or on Twitter @michielvvliet.

The aim is to make updates to the book anytime Microsoft is making major changes in strategy, business models, Go to Market models or organizational structures which will normally happen early July when Microsoft starts its new fiscal year.

Happy reading!

 

How to sell Dynamics 365 via LinkedIn

 Ask IAMCP’ Webinar:(23rd May, 2018 – 4PM CET)
 

The IAMCP EMEA Dynamics 365 Special Interest Group presents this exclusive member webinar: ‘How to sell Dynamics 365 via LinkedIn’.

If you believe that social media platforms like LinkedIn are playing a more important role than ever before, you need to attend this webinar to learn how to prepare and execute online sales strategies in order to gain the most value from being present on the platform.

During this 1-hour webinar, you will learn the foundations for success on LinkedIn, how to attract your target audience, how to find and establish a relationship and start the first dialogue with your ideal customer profiles. You will also get to know how LinkedIn Sales Navigator can save you a huge amount of time in your daily work with your potential and existing customers.

And last but not least, you will get to know how LinkedIn Sales Navigator can help you grow your Dynamics 365 business – and help you with differentiation in the market.

You will gain knowledge, not only about functionality, but also learn proven methods and best practices that have shown fantastic results!

Register here to book your spot at this webinar!

Any questions? Contact Klaus Fander at klaus.fander@iamcp.org

 

Mentorship program pilot final

Here’s the e-mail by Mr. Per Werngren, the Mentorship program lead, and former IAMCP Worldwide and EMEA President:

“Dear Mentors & Mentees,

It has been a true pleasure working with you all and to oversee the birth of the IAMCP Mentorship Program. We started in October last year and the intention was to run until end of March but we extended one more month because of strong interest. But now it’s time to officially close the pilot phase.

I know that most of you have had very successful and fruitful mentorship relations which have resulted in successful outcomes. I fully recognize that some Mentors/Mentees have had less time and commitment but most of you have had great journeys.

I am empowered about the very positive feedback that you have given us. Microsoft are also very pleased that we started the program and that we had so many people participating. It’s been overwhelming to see how strong the interest has been to join and how strong the commitment has been throughout the journey.

The official goal was to help Mentees to develop increased success with cloud based business – but an unofficial goal was also to build relationships that lasts and that hopefully will result in P2P business relations. When people interact with each other business happens! J

Opportunities:

  1. We all love great PR and an opportunity for you is to present in the Community Hub at Microsoft Inspire in Washington D.C. this summer. In case you are interested, please fill out the attached form and send it to me.
  2. The other opportunity is that please tell me about the success that you have achieved as a Mentee thanks to the work with your Mentor. Please send me a few lines about your success and this might result, with your permission, that Microsoft’s PR agency will reach out to you in order to capture your story in a case study to be released at Inspire.

I want to thank you all for being part of this historic IAMCP Mentorship Program where partners help each other. I also want to say a big thank you to Lucy Sutton that has been helping me to run this program – she has been just amazing!

Warm regards, Per”

Thanks to all participants, and stay in touch further!